I’m a current subscriber. What should I expect?
Quarterly subscribers will be renewed for the Spring Box 2020 and then their subscriptions will come to an end. Annual subscribers will receive the Spring Box 2020 and will then receive a refund for any additional prepaid quarters. The refund will arrive around the same time as the final box.
Previous quarterly boxes are still available at shop.faithbox.com while supplies last.
What will I receive in the box?
It’s a surprise!
Watch for a video from Patsy where she will reveal a couple of the items from the box, but we keep most of the box secret until it arrives! We find that people enjoy the experience much more when they open their “gift to themselves” when the box arrives.
With that said, you’ll generally find about seven items that have caught Patsy’s eye, including books, jewelry and accessories, inspirational items, music, delicious things to eat and drink, and many more. Each box item is handpicked and curated by Patsy – chosen with care to match her special style. Some items will be created by Patsy and only available exclusively through Faithbox.
When will I receive my box?
The final Spring 2020 box will ship the first week of March 2020. You will receive an email with tracking information when your box has been shipped to make sure it gets to you safely.
We send out tracking information when your package is shipped; however, we do not offer insurance beyond the carrier’s standard insurance. We are not responsible for lost or stolen packages, additional customs fees, duties, taxes or other charges.
How is my box shipped?
We ship all of our Patsy boxes through USPS in conjunction with a 3rd party shipper; we do not offer expedited shipping. Although we offer tracking information when your box is shipped, we do not offer insurance beyond USPS standard insurance.
We are also not responsible for lost or stolen packages, and additional customs fees, duties, taxes or other charges may apply.
When will I be charged again?
This will be the final box in The Patsy Box series so you will not be charged again.
How do I change my address?
Just send us a message from the form on the bottom right-hand side of your screen, and we’ll make the update for you. Please remember to provide your full address, and let us know when the change should be made effective!
How do I change my billing method?
Send us a message from the form on the bottom right-hand side of your screen with a good time to call you and a good phone number, and we’ll reach out personally to make the change in a secure way.
What if I want to cancel my subscription?
There’s no need to do anything to bring your subscription to a close. We will be automatically ending all subscriptions with the final box.
Can I get a refund if I change my mind?
Because we must order a specific quantity of items for our boxes, we cannot offer refunds once orders have been placed or auto-renewals have processed. If you cancel a subscription your card will not be charged again and you will continue to receive boxes until your prepaid subscription expires.
I have a product I know Patsy would love! How do I tell her about it?
She’d love to hear about it! Send us a message from the form on the bottom right-hand side of your screen and we’ll make sure she gets to take a look. Be forewarned, though — she’s pretty careful about what gets in that box!